Shipping Policy
Effective date: October 21, 2026
Thank you for choosing Senjie-US for your holiday decor. This Shipping Policy contains detailed terms and expectations regarding shipping rates, processing schedules, and delivery timelines for your Giant Christmas Bow order placed at https://giantchristmasbow.com.
1. Shipping Rates & Costs
We do not offer free shipping. Shipping charges are calculated on a flat rate basis per order:
- Flat Rate Standard Shipping: $8.95 per order (applied at checkout).
2. Order Processing Time
All orders undergo verification, quality check, and packaging prior to handover to carriers:
- Standard Processing Time: 1 to 3 business days (Monday through Friday, excluding federal holidays).
- Orders placed on weekends or holidays will begin processing on the next standard business day.
- During peak seasonal holiday periods, processing may take up to 3 business days.
3. Delivery Estimates & Shipping Carriers
Once processed, transit times depend on destination and carrier performance:
- Domestic Delivery (Within the Contiguous United States): 5 to 10 business days via USPS or UPS.
- International Shipping: 10 to 25 business days via regional international carriers and local postal networks.
Please note that delivery times are estimates provided by carriers and are not guaranteed delivery dates.
4. Customs, Duties, and International Taxes
For international shipments outside the United States, your order may be subject to import duties, taxes, and custom fees assessed once the shipment reaches your destination country. The recipient/buyer is entirely responsible for all customs fees, duties, tariffs, and taxes. Senjie-US has no control over these charges and cannot predict their amount.
5. Order Tracking
Once your order has been packaged and dispatched, an automated shipping confirmation email will be sent to the email address provided at checkout. This email will include your official tracking number and a link to trace your package in real-time. Please allow 24 to 48 hours for tracking information to update within the carrier system.
6. P.O. Boxes and APO/FPO Military Addresses
We deliver to P.O. Box and APO/FPO military addresses exclusively via USPS. Please ensure you select and confirm accurate address formats during checkout to avoid delivery exceptions.
7. Carrier Delays and Force Majeure
While we partner with reputable carriers, Senjie-US is not liable for shipping delays caused by circumstances beyond our direct control, including but not limited to:
- Severe weather conditions or natural disasters.
- Carrier logistics constraints or holiday volume congestion.
- Customs inspections, holds, or clearance delays.
- Incorrect or incomplete addresses provided by the buyer at checkout.
8. Lost, Damaged, or Missing Packages
If your package arrives visibly damaged, or if tracking shows "Delivered" but you have not received it:
- Check your surroundings, secure locations, and consult with household members or neighbors.
- Contact our support team at support@giantchristmasbow.com within 7 days of the scheduled or marked delivery date.
- If the package is damaged upon delivery, retain all packaging materials, boxes, and damaged items, and submit clear photos to customer support so we can file an official carrier claim and assist you with a replacement or resolution.
9. Restricted Destinations
Senjie-US does not ship to international destinations subject to trade sanctions, embargos, or legal restrictions under United States export regulations.
10. Contact Us
If you have any questions regarding your order status or this Shipping Policy, please reach out to:
Senjie-US
Website: https://giantchristmasbow.com
Email: support@giantchristmasbow.com